IATA Webinar – How Digitized Document Checks Support Faster Passenger Processing

This webinar will cover the evolving realities of passenger processing as self‑service continues to expand while border requirements tighten. We will examine the often‑hidden costs of manual document checks, from fines and delays, customer experience impact and discuss why discovering document issues at the airport is already too late. The session will conclude with a live, end‑to‑end walkthrough of Timatic Doc Scan, showing how document checks can be performed earlier and more efficiently. Agenda highlights include: – The changing face of passenger processing: how the expansion of self service and tightening border rules is increasingly impacting the airport check in experience. – The hidden cost of manual document checks: fines, delays and customer experience impact – Moving checks upstream: why the airport is the least effective place to discover a document problem – Live walkthrough: see how Timatic Doc Scan works end-to-end

IATA Webinar link  https://iata-org.zoom.us/webinar/register/3017780969472/WN_RTWgXhwwSM6DbmmB7GTwCw#/registration